Privacy policy
Last updated: February 2026
erudite.health BV (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our corporate website corp.erudite.health (the “Website”).
Please read this Privacy Policy carefully. By using our Website, you acknowledge that you have read and understood this Privacy Policy.
1. Controller Information
The data controller responsible for your personal data is:
erudite.health BV
81 Burgemeester Gillonlaan (Kor) Box 11
B-8500 Kortrijk
Belgium
Company Number: 0794.732.777
VAT Number: BE0794732777
Contact:
Email: privacy@erudite.health
Phone: +32 (0)50 201 604
2. Legal Basis for Processing
We process your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Belgian data protection legislation. We only process your personal data when we have a valid legal basis, including:
- Consent: You have given clear consent for us to process your personal data for a specific purpose
- Contractual necessity: Processing is necessary for the performance of a contract with you
- Legal obligation: Processing is necessary for compliance with a legal obligation
- Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests
3. What Personal Data We Collect
We may collect and process the following categories of personal data:
3.1 Information You Provide Directly
- Contact information: Name, email address, phone number, company name, job title
- Communication data: Information contained in correspondence when you contact us
- Business information: Information about your business relationship with us, inquiries, or requests
- Professional information: Details about your professional interests, areas of expertise
3.2 Information Collected Automatically
When you visit our Website, we may automatically collect:
- Technical data: IP address, browser type and version, operating system, device type
- Usage data: Pages visited, time spent on pages, navigation paths, click data
- Cookie data: Information collected through cookies and similar technologies (see Section 10)
3.3 Information from Third Parties
We may receive information about you from:
- Business partners and professional contacts
- Publicly available sources (e.g., company websites, LinkedIn)
- Service providers who assist us in our business operations
4. How We Use Your Personal Data
We use your personal data for the following purposes:
4.1 Business Communications
- To respond to your inquiries and requests
- To provide information about our products, services, and brands
- To manage our business relationship with you or your organization
- To send newsletters and marketing communications (with your consent)
4.2 Website Operation and Improvement
- To operate, maintain, and improve our Website
- To analyze usage patterns and optimize user experience
- To troubleshoot technical issues and ensure security
4.3 Legal and Compliance
- To comply with legal obligations and regulatory requirements
- To protect our legal rights and interests
- To prevent fraud and ensure security
4.4 Marketing and Research
- To conduct market research and business analysis
- To develop new products and services
- To send targeted marketing communications (with your consent)
5. Legal Basis for Each Purpose
PurposeLegal BasisResponding to inquiriesLegitimate interest / Contractual necessityBusiness relationship managementLegitimate interest / Contractual necessityNewsletter and marketingConsentWebsite operation and securityLegitimate interestLegal complianceLegal obligationMarket researchLegitimate interest / Consent
6. Data Sharing and Disclosure
We may share your personal data with the following categories of recipients:
6.1 Within erudite.health Group
- We may share data with our subsidiary brands (Nutriphyt, Trenker, Alline) for business purposes and coordinated service delivery
6.2 Service Providers
We engage third-party service providers who process data on our behalf:
- IT service providers and hosting companies
- Email marketing platforms
- Analytics providers
- Professional advisors (lawyers, accountants, consultants)
6.3 Legal Requirements
We may disclose your data if required by law or in response to:
- Legal processes or governmental requests
- Enforcement of our terms and conditions
- Protection of our rights, property, or safety
6.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity.
7. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions by the European Commission
- Other legally approved transfer mechanisms
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
Data TypeRetention PeriodContact inquiries3 years after last contactNewsletter subscribersUntil unsubscribe + 1 yearBusiness relationship dataDuration of relationship + 7 yearsWebsite analytics data26 monthsLegal/accounting recordsAs required by law (typically 7-10 years)
After the retention period, we will securely delete or anonymize your personal data.
9. Your Rights Under GDPR
You have the following rights regarding your personal data:
9.1 Right of Access
You have the right to request a copy of the personal data we hold about you.
9.2 Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data.
9.3 Right to Erasure (“Right to be Forgotten”)
You have the right to request deletion of your personal data in certain circumstances:
- The data is no longer necessary for the purpose it was collected
- You withdraw your consent (where processing is based on consent)
- You object to processing and there are no overriding legitimate grounds
- The data has been unlawfully processed
- Deletion is required to comply with a legal obligation
9.4 Right to Restriction of Processing
You have the right to request restriction of processing in certain circumstances:
- You contest the accuracy of the data
- Processing is unlawful but you don’t want erasure
- We no longer need the data but you need it for legal claims
- You have objected to processing pending verification of legitimate grounds
9.5 Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
9.6 Right to Object
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
9.7 Right to Withdraw Consent
Where processing is based on consent, you have the right to withdraw your consent at any time.
9.8 Right to Lodge a Complaint
You have the right to lodge a complaint with the Belgian Data Protection Authority (GBA/APD):
- Website: www.gegevensbeschermingsautoriteit.be / www.autoriteprotectiondonnees.be
- Email: contact@apd-gba.be
- Phone: +32 (0)2 274 48 00
10. Cookies and Tracking Technologies
10.1 What Are Cookies
Cookies are small text files stored on your device when you visit our Website. They help us recognize your device and remember certain information about your visit.
10.2 Types of Cookies We Use
Strictly Necessary Cookies These cookies are essential for the Website to function properly. They enable basic functions like page navigation and access to secure areas. The Website cannot function properly without these cookies.
Performance and Analytics Cookies These cookies collect information about how visitors use our Website, such as which pages are visited most often. This data helps us improve the Website’s performance and user experience.
Functional Cookies These cookies allow the Website to remember choices you make (such as language or region) and provide enhanced, personalized features.
Marketing Cookies These cookies track your browsing activity to deliver relevant advertisements. They may be set by us or by third-party advertising partners.
10.3 Cookie Management
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View cookies stored on your device
- Delete cookies
- Block all or specific cookies
- Accept or refuse cookies from specific websites
Please note that blocking or deleting certain cookies may impact your experience on our Website and limit functionality.
10.4 Third-Party Cookies
Our Website may use third-party services that set their own cookies, including:
- Google Analytics (website analytics)
- Marketing platforms (email marketing, social media)
These third parties have their own privacy policies governing their use of data.
11. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against:
- Unauthorized access or disclosure
- Accidental loss or destruction
- Alteration or misuse
Security measures include:
- Encryption of data in transit (SSL/TLS)
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
- Secure data storage systems
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
12. Children’s Privacy
Our Website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately, and we will delete such information.
13. Links to Third-Party Websites
Our Website may contain links to external websites not operated by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last Updated” date at the top of this policy indicates when it was last revised.
We encourage you to review this Privacy Policy periodically. If we make material changes, we may notify you through:
- A notice on our Website
- Email notification (if you have provided your email address)
Your continued use of the Website after changes constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:
Data Protection Contact:
erudite.health BV
81 Burgemeester Gillonlaan (Kor) Box 11
B-8500 Kortrijk
Belgium
Email: privacy@erudite.health
Phone: +32 (0)50 201 604
We will respond to your inquiry within 30 days of receipt.
erudite.health BV
Company Number: 0794.732.777
VAT: BE0794732777